Join As Customer Service Representative At Concentrix | Apply Now
Job Overview:
| Company | Concentrix |
|---|---|
| Job Role | Customer Service Representative |
| Job ID | R1727859 |
| Work Location | Chennai – Fortune Towers |
| Work Mode | Office |
| Job Type | Full time |
| Experience | 0 to 3 years |
| Qualification | Graduate / Undergraduate |
| Salary | Not disclosed |
| Careers Page | www.concentrix.com |
Skills: Customer Service Communication Problem Solving PC Knowledge Multi-tasking
Start your career with Concentrix as a Customer Service Representative in Chennai
Concentrix is hiring freshers and experienced candidates for a Customer Service Representative role based in Chennai. You will handle inbound and outbound customer interactions to provide helpful solutions and support.
Who Can Apply?
- Graduates or undergraduates in any discipline can apply.
- Freshers with 0 years of experience as well as candidates with up to 3 years of relevant experience are welcome.
- Candidates must have strong computer navigation skills and basic PC knowledge.
- Applicants should possess strong verbal and written communication skills.
- Candidates must be flexible to rotate shifts as needed.
About Concentrix:
Concentrix is a global technology and services leader that provides customer experience solutions and support for major brands worldwide. The company focuses on merit-based hiring and offers equal opportunities for all qualified applicants.
What You Will Do as Customer Service Representative
- Customer Support: Interface with customers via inbound calls, outbound calls, or through the internet to provide routine problem resolution.
- Requirement Clarification: Clarify customer requirements, probe for understanding, and use decision-support tools to offer accurate solutions.
- Account Documentation: Prepare complete and accurate work by appropriately notating accounts and tracking information in the call tracking database.
Skills Required:
Communication. Ability to communicate effectively both verbally and in writing while maintaining a polite and professional tone.
Technical Skills. Strong computer navigation skills and basic PC knowledge to use tracking databases and support tools.
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up on your active listening and empathy skills to handle customer queries calmly.
- Practice basic computer navigation and typing to ensure you can use support tools efficiently.
- Prepare to answer questions on how you manage multi-tasking in a fast-paced environment.
What the Listing Does Not Mention
- No salary or compensation package is mentioned in the job listing.
- No last date to apply is specified.
- No total number of vacancies is stated.
How to Apply: Concentrix
- Click the official apply link provided on this page to visit the Concentrix careers portal.
- Review the job description and requirements thoroughly.
- Submit your application and complete the online registration form with your personal and professional details.
Be aware of recruitment fraud; Concentrix never asks for money or security deposits during the hiring process.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Graduate / Undergraduate. See the eligibility section above for details.
Can freshers apply?
Yes, freshers with 0 years of experience are eligible to apply.
Where is the job location?
The job is located at Fortune Towers in Chennai.
What is the work type?
This is a full-time position.
Are shift rotations required?
Yes, candidates must be able to rotate shifts as needed.
Stay safe: Concentrix does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Concentrix careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Concentrix through the official process.
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