Quality Associate at Amazon
| Company | Amazon |
|---|---|
| Post | Quality Associate |
| Basic Qualification | Bachelor’s degree, Experience with Microsoft Office products and applications |
| Experience | 0 – 4 Years |
| Team | Last Mile Analytics & Quality Team |
| Shifts | Work from Office: Hyderabad, TS, IND |
| Location | Hyderabad, TS, IND |
About the Team Amazon:
The Last Mile Analytics & Quality Team at Amazon focuses on enhancing data accuracy for optimizing last mile delivery. Partnering with product, engineering, data science, and operations, the team addresses technology gaps and runs audit programs, ensuring seamless operations.
Job Description:
The Last Mile Analytics & Quality Team in Hyderabad is seeking a Transportation Quality Specialist. This role involves providing support for address resolution, geocode correction, driver support, and static route management in the last mile delivery process. The specialist will also handle operational issues related to transportation process optimization.
Roles and Responsibilities:
- Perform manual audits and resolve outliers/exceptions following Standard Operating Procedures (SOPs)
- Identify patterns in audits and contribute to process/program improvements
- Provide timely responses to stakeholders as per SOP and SLA
- Escalate problems systematically to relevant owners/teams
- Maintain records of daily work by updating trackers or workflow tools
- Meet business metrics and goals including SLA, productivity, quality, and utilization benchmarks
- Understand performance metrics to drive business goals
- Collaborate with team members and contribute to team/program growth
- Develop a global perspective and understand the nuances of various geographies Amazon operates in
Basic Qualifications:
- Bachelor’s degree
- 0-4 years of experience
- Experience with Microsoft Office products and applications
Preferred Qualifications in Amazon:
- Fluency in spoken, written, and reading English
Work Location:
Hyderabad, Telangana, India
Apply Now (Link to job posting)
GO-AI Associate (6 Months Contract)
| Company | Amazon |
|---|---|
| Post | GO-AI Associate (6 Months Contract) |
| Basic Qualification | Graduation in any stream. Good knowledge of MS Office. |
| Experience | 0 – 24 months of experience in any domain with good logical reasoning skills. |
| Shifts | Rotational shifts, 9-hour shift including breaks. Night shift allowance provided. |
| Location | Bangalore |
Key Responsibilities:
- Watch videos of stowing actions at fulfillment centers and annotate them with information on the products being stored.
- Utilize human judgment, tools, and resources to indicate the activity captured in the video with a high level of accuracy.
- Verify or mark the location of products through a tool to maintain fulfillment center stow quality.
- Meet deadlines and demonstrate a constructive spirit, mental toughness, and consistency in performance.
- Work in a 24×7 environment with rotational shifts, including weekends, nights, and holidays.
- Collaborate effectively with remote teams and demonstrate exceptional teamwork skills.
A Day in the Life:
- Work in a 9-hour shift, including breaks, with rotational shifts subject to change quarterly.
- Weekly offs consist of two consecutive days off.
- Candidates must be present in the Bangalore location for onboarding.
About the Team Amazon:
GO-AI provides human support to Amazon Fulfillment facilities by annotating videos/images to enable hands-free active stowing. These annotated videos are crucial for maintaining stow quality at fulfillment centers and enhancing the effectiveness of automated processes.
Basic Qualifications:
- Graduation in any stream.
- 0-24 months of experience in any domain with good logical reasoning skills.
- Good knowledge of MS Office.
Preferred Qualifications:
- Non-engineering academic background.
- Strong interpersonal and communication skills.
- Excellent listening skills.
- Excellent data accuracy skills.
- Eye for detail.
- Demonstrable understanding of the Internet and ability to set up/use a laptop or desktop and basic understanding of tools/applications required in a day-to-day work environment.
Apply Now (Link to job posting)
This job post provides details about the GO-AI Associate role in Bangalore, focusing on annotating videos/images to maintain stow quality at Amazon fulfillment centers. Candidates will work in a 24×7 environment with rotational shifts and must be present in Bangalore for onboarding. Basic qualifications include graduation in any stream and good knowledge of MS Office, while preferred qualifications include strong interpersonal skills and an eye for detail.
Associate Quality Services (QS)
| Company | Amazon |
|---|---|
| Post | Associate Quality Services (QS) |
| Basic Qualification | Education Qualification: BE, BTech, MCA, BSc Computers, BCA, MSc Information Technology (IT) |
| Experience | Little or no previous experience necessary. |
| Shifts | Shifts: 8 AM to 5 PM mostly (subject to change) |
| Location | Chennai |
About the Team Amazon:
The QS team at Amazon provides manual testing for various products and services across the Amazon ecosystem. Their goal is to empower Amazon to be the most customer-centric company by delivering rapid, reliable, and high-quality manual testing services and solutions.
Job Description:
As an Associate Quality Services, you will execute test plans and test cases, create test data, and report results in a timely, clear, and concise manner. You should have a good understanding of the functionality of the project/product and stay connected with changing requirements and documentation. Additionally, you should actively look for gaps in test cases and execute processes to thoroughly test product changes. The role requires agility and responsiveness to changing priorities in projects and the ability to perform root cause analysis of bugs/issues.
Roles and Responsibilities:
- Follow pre-defined SOPs, standard test methods, and processes.
- Execute test cases for small, simple components and/or features related to apps, services, or devices to ensure they are operating as designed.
- Log bugs/failures and track resolution per service level agreements (SLAs).
- Contribute to project improvement ideas to simplify the daily routine.
- Acquire knowledge from peers, on-the-job training, and team-provided content.
Basic Qualifications:
- Education Qualification: BE, BTech, Master of Computer Applications (MCA), BSc Computers, BCA, MSc Information Technology (IT)
- Little or no previous experience necessary.
- Excellent communication skills (written and spoken) in English language.
Preferred Qualifications in Amazon:
- Demonstrated problem-solving analytical skills and testing acumen.
- Excellent attention to detail and ability to work with the highest level of accuracy.
- Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox, etc.
- Flexibility and interest in repetitive tasks.
- A sense of ownership, drive, and willingness to accept the challenge of daily deadlines is essential.
Additional Information:
- Domestic Relocation Provided: No
- Shifts: 8 AM to 5 PM mostly (subject to change based on business requirements)
- Weekly Off: Saturday and Sunday (subject to change based on business requirements)
Amazon is committed to a diverse and inclusive workplace, and it’s an equal opportunity employer.
Apply Now (Link to job posting)
This job post provides details about the Associate Quality Services role in Chennai, emphasizing manual testing for various products and services across Amazon. Candidates are expected to execute test plans, report results, and contribute to project improvement ideas. Basic qualifications include relevant educational qualifications, while preferred qualifications include problem-solving skills and attention to detail.
GO-AI Associate, GO-AI Operations – Amazon
| Company | Amazon Development Center India – Hyderabad |
|---|---|
| Post | GO-AI Associate, GO-AI Operations |
| Job ID | 2505658 |
| Basic Qualification | Bachelor’s degree |
| Experience | – |
| Shifts | Rotational shifts, including weekends, nights, and/or holidays |
| Location | Virtual Location – TS |
Description: The GO-AI Associate in this role is responsible for watching videos of stowing actions at fulfillment centers, thoroughly understanding them, and utilizing human judgment along with tools and resources to indicate the activity captured in the video. They will verify or mark the location of products through a tool while maintaining the highest level of accuracy, contributing to the fulfillment center’s stow quality. This operational role involves performing precise and thorough video/image annotations with a high degree of accuracy and duration under general supervision.
Key Responsibilities:
- Watch videos of stowing actions at fulfillment centers and annotate them with information on the products being stored.
- Utilize human judgment, tools, and resources to indicate the activity captured in the video with a high level of accuracy.
- Verify or mark the location of products through a tool to maintain fulfillment center stow quality.
- Commit to meeting deadlines and demonstrate constructive spirit, mental toughness, and consistency in performance.
- Work in a 24×7 environment with rotational shifts, including weekends, nights, and holidays.
- Work collaboratively with remote teams and demonstrate exceptional teamwork skills.
A Day in the Life:
GO-AI Associates work in a 24×7 environment with rotational shifts, including a 9-hour shift with breaks. Shift timings may change quarterly or as per business requirements. Night shift allowance is provided as per Amazon’s work policy for associates working night shifts. Weekly offs consist of two consecutive days off, subject to business discretion.
About the Team: GO-AI provides human support to Amazon Fulfillment facilities by annotating videos/images to enable hands-free active stowing. These annotated videos are crucial for maintaining stow quality at fulfillment centers and enhancing the effectiveness of automated processes. Associates play a key role in ensuring accurate annotations and contributing to the overall efficiency of fulfillment operations.
Basic Qualifications:
- Bachelor’s degree
Preferred Qualifications in Amazon:
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Note: This is a virtual position based in Tamil Nadu, India.
Apply Now – Link 1
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