LimeChat: Freshers Wanted for Tech Support in Bangalore!

🚀 Exciting Opportunity at LimeChat! 2024

About LimeChat

LimeChat is a pioneering startup founded by Nikhil Gupta and Aniket Bajpai, both alumni of IIT Delhi. It’s recognized as the world’s first Level 3 AI, human-level chatbot startup, specializing in conversational marketing and customer support automation for Direct-to-Consumer (D2C) brands. LimeChat utilizes advanced AI technology to enhance campaign conversions, reduce support workloads, and improve customer satisfaction significantly. The company offers WhatsApp Business API solutions, enabling eCommerce marketing, sales, and customer support through WhatsApp campaigns. LimeChat provides a dynamic and innovative work environment, fostering growth and collaboration among its team members.

Responsibilities:

• Handle incoming calls and emails from customers, addressing their queries and concerns with efficiency and professionalism.
• Develop a deep understanding of LimeChat’s product offerings and become an expert in providing technical assistance to customers.
• Collaborate closely with cross-functional teams to resolve customer issues and ensure a smooth user experience.
• Proactively identify opportunities for process improvement and contribute to the enhancement of our support services.
• Serve as a customer advocate, capturing feedback and insights to inform product development and drive continuous improvement.

Requirements:

To thrive in this role, you should possess:

• Strong communication skills, both verbal and written, with the ability to articulate technical concepts clearly and concisely.
• A high level of energy, motivation, and initiative, coupled with a genuine passion for delivering exceptional customer service.
• The ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and challenges.
• A proactive, problem-solving mindset and a willingness to take ownership of issues and drive them to resolution.
• A keen interest in technology and a desire to learn and grow in a rapidly evolving industry.

Perks and Benefits at LimeChat:

1. Re-location Allowance: Assistance provided to make moving to Bangalore easier.
2. Wellness Allowance: Encouragement for maintaining a healthy work-life balance.
3. UpSkilling Allowance and Subscriptions: Support for continuous learning and professional development.
4. Work Laptop: Provision of necessary tools to carry out daily tasks effectively.

WHY JOIN LIMECHAT?

1. Exciting Role: As a Tech Support Engineer, you’ll handle customer queries, resolve issues, and ensure customer satisfaction. You’ll have the opportunity to work with cutting-edge technology and be part of a team that is revolutionizing conversational marketing and customer support automation.
2. Professional Growth: LimeChat offers a fast-paced and challenging work environment where you’ll have the chance to excel and grow in your career. With opportunities for learning and development, including upskilling allowances and subscriptions, you’ll continuously enhance your skills and expertise.
3. Attractive Benefits: LimeChat values its employees and offers a range of benefits to support their well-being and professional development. From relocation allowances to wellness benefits and work laptops, LimeChat ensures that its team members are well-equipped and supported.
4. Innovative Culture: LimeChat fosters a culture of innovation and collaboration, where ideas are encouraged, and initiatives are celebrated. With a team of ambitious and talented individuals, you’ll be part of a community that thrives on creativity and problem-solving.
5. Impactful Work: LimeChat’s AI-driven platform has already made a significant impact in the industry, with impressive results in increasing campaign conversions, reducing support workloads, and improving customer satisfaction. By joining LimeChat, you’ll be part of a company that is shaping the future of conversational marketing and customer support automation.

Overall, LimeChat offers a rewarding and fulfilling experience for individuals who are passionate about technology, customer service, and making a difference. If you’re looking for a dynamic and exciting career opportunity, LimeChat could be the perfect fit for you. Apply now and be part of something truly remarkable!

How to Apply

Apply Now!! – Interested Candidates can apply from here.. (it will redirect to official page)

for more information you can read in above given link

ABOUT US:

At careerFinder.co.in, we are committed to connecting individuals with top-notch job opportunities seamlessly. Explore endless possibilities for your career growth and success with us.