Mphasis Hiring Multiple Roles | Freshers | Apply Now

Introduction:

Discover diverse career paths with Mphasis! Explore roles such as Premium Processing Trainee Technician, Technical Support Engineer, and more. Take the next step in your career journey by applying now!

About Mphasis:

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in Mphasis’ Front2Back™ Transformation approach. This approach leverages the power of cloud and cognitive technologies to provide hyper-personalized digital experiences to clients and their end customers. Mphasis’ Service Transformation approach helps businesses stay ahead by applying digital technologies across legacy environments. Mphasis’ core reference architectures and tools, combined with speed, innovation, domain expertise, and specialization, are key to building strong relationships with marquee clients.

Role 1: Premium Processing Trainee Technician

Job Overview:

Job Summary:

• Monitor and resolve all queries received by the team.
• Perform all required call backs and produce management information to enable effective tracking.
• Data entry.
• Ensure all department procedure documents are up to date.
• Participate in other projects and tasks as directed by the Team leader.
• Meet targets and SLA as required.

Years of experience needed:

• 0-1 years of experience in insurance, accounting, or another financial services sector.

Technical / Non-Technical Skills:

Relationships:

• Regular interaction with Senior Technician.

Others:
Within the company:

• Collaborate with stakeholders to identify improvement opportunities and manage expectations.
• Participate and proactively contribute to process improvement.

Education:

• Minimum graduate degree is required.
• Degree in Law, Accountancy, Finance, or Business is preferred, however other graduate degrees will be considered.

Qualities:

• Good administrator.
• Diligent and quality-oriented.
• Quick learner.
• Personable.
• Self-motivated.

Skills & Abilities:

• Excellent attention to detail.
• Excellent email communication skills.
• Ability to follow detailed processes.
• Relationship building skills.
• Integrity and trustworthiness.
• Ability to work under pressure.
• IT proficiency / comfort to work in IT environment.
• Ability to work as part of a team.
• Ability to combine work and study.
• Organizational and time management skills.
• A methodical approach.
• Numeracy.
• General business interest and awareness.

Career Interest:

• Interest in pursuing a career in Accounting, Insurance, or Financial Services.

Skills:

• Primary Competency: Insurance
• Primary Skill: Insurance-Basic communication (Written & Spoken)

How To Apply:

Apply Now!! – Interested Candidates can apply from here.. (it will redirect to official page)

Kindly read the official notification before applying by using the given link.

Role 2: Technical Support Engineer

Job Overview:

Job Summary:

• Good communication skills (English & Mandarin), proactive work attitude, strong sense of responsibility, and learning ability.
• Have a computer foundation with an understanding of computer operating systems, commonly used software, and hardware.
• College degree or above.
• Knowledge in customer support.

Years of experience needed:

• 0-2 years.

Technical Skills:

• Provide professional remote technical support services for HP users.
• Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software.
• Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
• Upgrade special cases in time and cooperate with other teams to solve user problems.
• Clearly and completely record case information in the system according to the process.
• Identify user’s usage needs and recommend upgrading products and configurations to improve the user’s experience.

How to Apply:

Apply Now!! – Interested Candidates can apply from here.. (it will redirect to official page)

Kindly read the official notification before applying by using the given link.

Role 3: Premium Processing Trainee Technician

Job Overview:

Job Summary:

Join Mphasis in Pune as a Premium Processing Trainee Technician. You’ll be responsible for processing premium processing work as per service level agreements (SLA).

Experience Required:

• 1-2 years of work experience in insurance, broking, or back office operations.

Technical / Non-Technical Skills:

• Basic written and spoken communication skills.
• Attention to detail and quality.
• Computer literacy.
• Excel and numeric skills.
• Organizational and time management skills.
• Integrity and trustworthiness.
• Teamworking skills.

Preferred:

• Experience in financial services finance, compliance, or operations.
• Experience using Fin Scan or similar product.
• Basic accounting & credit control knowledge.

Nice to have:

• Specialty insurance knowledge.
• Understanding of delegated binding authority arrangements.
• Understanding of the London market.
• Reinsurance knowledge.

Qualifications:

• Graduate or equivalent industry experience.
• Insurance or accounting industry qualification is a plus.

Skills:

• Primary Competency: Insurance
• Primary Skill: Basic communication (written & spoken)
• Primary Skill Percentage: 100%

How to Apply:

Apply Now!! – Interested Candidates can apply from here.. (it will redirect to official page)

Kindly read the official notification before applying by using the given link.

Disclaimer: Please note that this job post is for informational purposes only. All applications and inquiries should be directed to Mphasis careers through official application process.

About us:

CareerFinder.co.in: At CareerFinder.co.in, we are committed to connecting individuals with top-notch job opportunities seamlessly. Explore endless possibilities for your career growth and success with us.