🚀 Catchpoint Off-Campus Recruitment 2024 : Unlock Your Career in Internet Resilience! as Systems Engineer I 🌐
Are you a recent graduate passionate about technology and eager to kickstart your career in the world of internet resilience? Catchpoint, the Internet Resilience Company™, is currently seeking a Systems Engineer I to join their Operations team in Bengaluru, Karnataka, India. In this role, you’ll play a crucial part in monitoring, troubleshooting, and maintaining the uptime and availability of Catchpoint’s global infrastructure across multiple third-party data centers and cloud providers.
Job Details
| Company | Catchpoint |
|---|---|
| Post | Systems Engineer I |
| Qualification | BE/BTech/(MCA) Master’s in Computer Science & Networking |
| Batch | 2022/2023 |
| Experience | 0-6 months |
| Job Location | Bengaluru, Karnataka, India |
| Employment Type | Full-time |
Role Overview
As a Systems Engineer I at Catchpoint, you’ll be responsible for ensuring the highest possible uptime for Catchpoint’s global infrastructure. This involves monitoring and troubleshooting Linux server issues, performing OS/application upgrades and migrations, and accepting and registering incidents from the support team. You’ll also play a key role in incident management, tracking the progress of incidents to ensure they’re resolved within agreed Service Level Agreements (SLAs).
Key Responsibilities:
As a Systems Engineer I, you will contribute to the Catchpoint Operations team, ensuring the highest possible uptime for the customer and internal network. Key responsibilities include:
- Monitoring Catchpoint’s node infrastructure and troubleshooting Linux server issues across various third-party data centers and cloud providers (AWS, Azure, GCP, etc.).
- Perform OS/application upgrades and server migrations to new environments.
- Accept and register incidents from the support team and classify incidents according to specified options/categories.
- Execute the first attempt to solve customer incidents and escalate to the next level based on SLAs.
- Track the progress of owned incident tickets throughout the entire lifecycle to ensure resolution within agreed SLAs.
Qualifications and Skills
To succeed in this role, you should have:
- A Bachelor’s or Master’s degree in Computer Science & Networking, obtained in 2022 or 2023.
- 0-6 months of experience, with recent graduates welcome to apply.
- Thorough knowledge of troubleshooting remote access issues.
- Excellent communication skills and active listening skills.
- Certification in Linux is preferred.
- Basic troubleshooting knowledge in Linux (Red Hat/CentOS) & network troubleshooting.
- Basic understanding of Bash/Shell Scripting, Web Server.
- Fundamental understanding of large scale networking, including OSI Model, DNS, SSL/TLS, WINS, TCP/IP, VLANs, DHCP, Routing, ACLs, and switching
- Good to have Linux virtualization knowledge (KVM)
- Ready to work in a 24/5 rotational shift.
About Catchpoint
Catchpoint is the Internet Resilience Company™, trusted by top online retailers, Global2000 companies, CDNs, cloud service providers, and more. Their platform offers synthetics, Real User Monitoring (RUM), performance optimization, and advanced analytics to ensure businesses maintain their resilience in the face of internet disruptions.
👉 Apply Now: (Application Link)
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