Join As Customer Service Representative At Foundever | Apply Now
Job Overview:
| Company | Foundever India Pvt Ltd |
|---|---|
| Job Role | Customer Service Representative |
| Job ID | 370222 |
| Work Location | Hyderabad, India |
| Work Mode | Office |
| Job Type | Full-Time |
| Experience | Freshers / Any Experience |
| Qualification | Intermediate / Graduate |
| Salary | As per Market Standards |
| Shift | US Rotational Shifts |
| Careers Page | jobs.foundever.com |
Skills: Customer Service Technical Support Networking Hardware Software English Communication
Start your career with Foundever as a Customer Service Representative in Hyderabad
Foundever India Pvt Ltd is hiring freshers and experienced candidates for a Customer Service Representative role in Hyderabad. This is an international technical support voice process with rotational shifts and home pickup and drop facilities.
Who Can Apply?
- Candidates aged between 18 years and 35 years.
- Must have completed at least Intermediate (+2 equivalent) or high school diploma.
- Graduates and undergraduates can apply, but regular college students are not eligible.
- Freshers as well as candidates with prior call center experience are welcome.
- Must possess exceptional spoken English communication skills.
- Must have strong technical knowledge in hardware, software, and networking concepts.
About Foundever:
Foundever is a leading global BPO handling millions of contacts across multiple countries and languages. They provide outsourced customer experience solutions and are recognized globally for contact center excellence.
What You Will Do as Customer Service Representative
- Technical Support: Provide technical support to international customers via inbound voice calls, handling hardware, software, and networking issues.
- Quality Maintenance: Consistently achieve call quality goals and maintain high standards of customer satisfaction established by management and clients.
Skills Required:
Communication. Exceptional spoken English skills are required for handling international voice interactions.
Technical Knowledge. Strong foundation in computer hardware, software, and basic networking concepts.
Benefits:
- Home pickup and home drop transport services
- 5 working days with 2 rotational/split weekly offs
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up on your spoken English skills as the selection process includes a Voice and Accent round and a JAM session.
- Revise core technical concepts related to hardware, software, and networking for the technical test.
- Prepare to answer customer support scenarios clearly and professionally during the operations round.
What the Listing Does Not Mention
- No specific salary or CTC package is mentioned in the job listing.
- No last date to apply is provided.
- No specific application fee is stated.
How to Apply: Foundever
- Click on the apply link to open the official job portal page.
- Choose to apply with LinkedIn or use the standard application form.
- Submit your details and complete the required online application steps.
Get your documents ready and apply early to grab this opportunity with Foundever.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Intermediate / Graduate. See the eligibility section above for details.
Can freshers apply for this role?
Yes, both freshers and experienced candidates can apply.
Is this a work from home job?
No, candidates must be willing to work from the office in Hyderabad.
What are the shift timings?
The role involves US rotational shifts with 5 working days and 2 rotational/split weekly offs.
Is cab facility provided?
Yes, home pickup and home drop transport facilities are available.
Stay safe: Foundever does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Foundever careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Foundever through the official process.
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