Join As Associate Technical Support Consultant At Altera | Apply Now
Job Overview:
| Company | Altera (Harris Computer) |
|---|---|
| Job Role | Associate Technical Support Consultant |
| Job ID | R0046542 |
| Work Location | Remote Pune-Baroda, India |
| Work Mode | Remote |
| Job Type | Full-Time |
| Experience | Fresher / 0–1 year |
| Qualification | B.Tech / B.E. / BSc / BCA |
| Salary | Not disclosed |
| Careers Page | harriscomputer.wd3.myworkdayjobs.com |
Skills: Windows Networking SQL ServiceNow ITIL Troubleshooting Python PowerShell
Start your tech career as an Associate Technical Support Consultant at Altera
Altera is hiring freshers for the Associate Technical Support Consultant role in India. This full-time remote opportunity is ideal for engineering and IT graduates looking to build a career in enterprise software support.
Who Can Apply?
- Graduates with a Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Electronics, or related technical fields.
- Fresh graduates with strong technical aptitude and 0 to 1 year of experience.
- Candidates possessing a basic understanding of operating systems, networking, and SQL concepts.
- Individuals with good analytical, problem-solving, and communication skills.
- Candidates who are flexible to work in rotational shifts and weekend on-call schedules.
About Altera:
Altera delivers enterprise healthcare software and technology solutions to help healthcare organizations improve operational efficiency and patient care. They offer dynamic entry-level opportunities for aspiring tech professionals to work on large-scale applications.
What You Will Do as Associate Technical Support Consultant
- Technical Support: Provide first-level technical support to customers using enterprise healthcare software applications.
- Incident Management: Investigate, troubleshoot, and resolve application issues reported through ticketing systems like ServiceNow.
- Case Documentation: Maintain accurate case logs, troubleshooting steps, resolutions, and customer communications.
- Cross-Functional Collaboration: Coordinate with senior consultants, development, database, and infrastructure teams for complex technical issues.
Skills Required:
Core Technical. Basic understanding of operating systems like Windows, networking fundamentals, and database SQL concepts.
Support Tools. Familiarity with ITSM tools like ServiceNow and AI-assisted troubleshooting capabilities.
Soft Skills. Strong written and verbal communication abilities for effective customer interaction.
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up on basic Windows operating system concepts, networking fundamentals, and SQL queries.
- Review common application troubleshooting methodologies and ticketing systems like ServiceNow.
- Practice clear written and verbal communication to prepare for customer-facing support scenarios.
- Understand the basics of healthcare IT systems, ITIL frameworks, or basic scripting if possible.
What the Listing Does Not Mention
- No application start or end dates are specified in the listing.
- No salary package or CTC details are mentioned.
- No specific vacancy count is provided.
- No application fees are stated.
How to Apply: Altera
- Click the official apply link below to visit the Altera careers portal.
- Review the job description and requirements thoroughly.
- Register or log in to your Workday account.
- Fill in your personal and educational details and upload your updated resume.
- Submit your application before the position is closed.
Build your tech support skills with enterprise-level healthcare systems at Altera.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: B.Tech / B.E. / BSc / BCA. See the eligibility section above for details.
Can freshers apply for this job?
Yes, fresh graduates with relevant degrees and technical aptitude are encouraged to apply.
Is this a remote position?
Yes, the job location is listed as Remote Pune-Baroda, India.
What are the working hours?
The role requires flexibility to work in rotational shifts, including evening, night, and weekend coverage.
Stay safe: Altera does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Altera careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Altera through the official process.
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