Join As Customer Service Representative At Salesforce | Apply Now
Job Overview:
| Company | Salesforce |
|---|---|
| Job Role | Customer Service Representative |
| Job ID | JR328615 |
| Work Location | Hyderabad |
| Job Type | Full time |
| Experience | 1–3 years |
| Qualification | Any Graduate |
| Salary | Not disclosed |
| Careers Page | www.salesforce.com |
Skills: Customer Service Billing Invoicing Accounts Receivable Microsoft Excel Microsoft Outlook Problem Solving Communication
Start your career journey with Salesforce in Hyderabad as a Customer Service Representative
Salesforce is hiring a full-time Customer Service Representative for their Hyderabad office. If you have 1 to 3 years of experience in billing, accounts receivable, or customer support, this is a great opportunity to join a leading global tech and CRM company.
Who Can Apply?
- Candidates with 1 to 3 years of experience in billing, invoicing, or accounts receivable.
- Applicants with proven customer service experience and strong external communication skills.
- Professionals who are comfortable working in a fast-paced, high-volume environment.
- Individuals with strong proficiency in Microsoft Office tools like Excel, Word, and Outlook.
About Salesforce:
Salesforce is the world's leading AI CRM company that helps humans and AI agents drive customer success together. The company focuses on innovation, trust, equality, and transforming the future of work.
What You Will Do as Customer Service Representative
- Customer Inquiries: Serve as the primary point of contact for customer billing and account-related inquiries via phone and email while meeting SLA targets.
- Account Support: Proactively assist customers with questions related to accounts receivable, payments, and invoice discrepancies.
- Invoice Review: Review and compare invoices against contract terms to ensure accurate billing and proper revenue recognition.
- System Updates: Update customer billing and contact information promptly within sales and financial systems.
Skills Required:
Core Skills. Experience in customer service, billing, invoicing, and accounts receivable management.
Technical Tools. Strong proficiency in Microsoft Office applications including Excel, Word, and Outlook.
Soft Skills. Excellent verbal and written communication, analytical thinking, and independent problem-solving abilities.
Benefits:
- Job shadowing and mentorship programs
- Talent development courses
- Comprehensive wellness and support resources
Why Salesforce?
Join Salesforce to work with cutting-edge AI CRM technologies, collaborate globally, and grow your career in an inclusive workplace built on core values of trust and equality.
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up on basic accounting, invoicing, and accounts receivable concepts.
- Practice common customer service scenarios and ways to handle billing disputes politely and professionally.
- Ensure your Microsoft Excel and Outlook skills are up to scratch, as you will handle a high volume of transactions.
- Highlight your communication skills and attention to detail clearly on your resume.
What the Listing Does Not Mention
- No salary or compensation package is stated in the job listing.
- No application end date or last date to apply is mentioned.
- Work mode (whether remote, hybrid, or fully from the office) is not explicitly stated apart from the Hyderabad location.
- Educational degree requirements (such as specific bachelor's degree names) are not explicitly detailed.
How to Apply: Salesforce
- Open the official Salesforce job application page using the apply link provided below.
- Review the job details and requirements carefully.
- Submit your resume and fill out the online application form on the Workday portal.
Do not miss out on this opportunity to join Salesforce. Apply today and take the next big step in your career!
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Any Graduate. See the eligibility section above for details.
Where is the job location?
The job is located in Hyderabad, India.
What is the work type?
It is a full-time position.
How much experience is required?
1 to 3 years of experience in billing, invoicing, or accounts receivable is required.
Is AI used in the hiring process?
Yes, Salesforce uses AI tools to help recruiters evaluate resumes, but human recruiters make all final hiring decisions.
Stay safe: Salesforce does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Salesforce careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Salesforce through the official process.
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