Join As Lending Operations – AM – Merchant Lending At Paytm | Apply Now
Job Overview:
| Company | Paytm |
|---|---|
| Job Role | Lending Operations – AM – Merchant Lending |
| Job ID | 2a7f30b5-4a32-47a7-997c-27140eb06fb4 |
| Work Location | Mumbai, Maharashtra |
| Job Type | Full-Time |
| Experience | 2-4 years |
| Qualification | Graduate |
| Salary | Not disclosed |
| Careers Page | paytm.com |
Skills: Lending Operations MS Excel Google Sheets Stakeholder Management Problem Solving Loan Processing

Join Paytm as Lending Operations AM in Mumbai
Paytm is hiring experienced professionals for a Lending Operations role in Mumbai. This full-time position is ideal for candidates with background in fintech, banking, or NBFC operations.
Who Can Apply?
- Graduates with 2 to 4 years of experience in lending operations, fintech, banking, or NBFC operations.
- Candidates who have a good understanding of the lending lifecycle, loan processing, and operational workflows.
- Individuals with strong communication, coordination, and stakeholder management skills.
- Professionals proficient in MS Excel or Google Sheets for operational tracking and reporting.
About Paytm:
Paytm is India's leading mobile payments and financial services distribution company. It pioneers mobile QR payments and builds technologies to help small businesses with payments and commerce.
What You Will Do as Lending Operations – AM – Merchant Lending
- Lending Operations: Manage day-to-day lending activities and ensure smooth and timely processing of loan applications in coordination with Product, Technology, Business, and Sales teams.
- Daily Operations Management: Monitor daily operational activities, track pending cases and issues, resolve bottlenecks, and ensure a seamless customer experience.
- Stakeholder Coordination: Collaborate with internal teams and relevant lending partners to ensure seamless execution of lending processes.
- MIS & Reporting: Maintain daily operational trackers, prepare issue-resolution reports, monitor key performance metrics, and provide regular updates to stakeholders.
- Issue Resolution: Identify operational challenges, investigate root causes, and coordinate with relevant teams to ensure timely resolution.
- Process Improvement: Identify opportunities to improve operational efficiency, streamline workflows, and enhance the overall lending process.
- Compliance: Ensure adherence to internal policies, standard operating procedures, and applicable lending guidelines and regulatory requirements.
Skills Required:
Operations & Processing. Good understanding of the lending lifecycle, loan processing, and managing daily operational workflows.
Tools & Tracking. Proficiency in MS Excel or Google Sheets for operational tracking, reporting, and monitoring performance metrics.
Soft Skills. Strong communication, coordination, stakeholder management, and problem-solving abilities.
Basic Qualifications:
- 2-4 years of experience in lending operations, fintech, banking, or NBFC operations
- Graduate degree
Preferred Qualifications:
- Hands-on experience in partner coordination and day-to-day business operations within a fintech company, bank, or NBFC
Benefits:
- A collaborative output driven program that brings cohesiveness across businesses through technology
- Improve the average revenue per use by increasing cross-sell opportunities
- Solid 360-degree feedback from peer teams
- Earned respect from peers and manager
Why Paytm?
Be a part of India's largest digital lending story and help democratize credit for deserving consumers and merchants.
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up on your knowledge of the lending lifecycle and loan processing workflows.
- Practice using MS Excel or Google Sheets for data tracking, reporting, and operational metrics.
- Prepare examples of how you have solved operational bottlenecks and managed cross-functional stakeholders.
- Review basic compliance and standard operating procedures common in fintech or NBFC operations.
What the Listing Does Not Mention
- No exact salary or compensation package amount is stated.
- No application end date or last date to apply is mentioned.
- Work mode such as remote, hybrid, or office-only is not explicitly stated.
How to Apply: Paytm
- Visit the official application page using the apply link.
- Review the job details and requirements carefully.
- Submit your application online through the portal.
Do not miss this opportunity to be a part of India's digital lending story with Paytm.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Graduate. See the eligibility section above for details.
Can freshers apply for this role?
No, the role requires 2 to 4 years of experience in lending operations, fintech, banking, or NBFC operations.
Where is the job location?
The job location is Mumbai, Maharashtra.
What is the job type?
It is a Full-time Employment opportunity.
Stay safe: Paytm does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Paytm careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Paytm through the official process.
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