Join As Associate – Social CST At Paytm | Apply Now
Job Overview:
| Company | One97 Communications Limited (Paytm) |
|---|---|
| Job Role | Associate – Social CST |
| Work Location | Noida, Uttar Pradesh |
| Work Mode | Office |
| Job Type | Full-Time |
| Experience | 1+ years |
| Qualification | Any Graduate |
| Salary | Not disclosed |
| Careers Page | paytm.com |
Skills: Chat Support Email Support Social Media Escalations Problem Solving Multi-tasking
Start your career with Paytm as a Social CST Associate in Noida
Paytm is hiring graduates with relevant experience for an Associate – Social CST role based in Noida. Selected candidates will manage customer support and social media escalations.
Who Can Apply?
- Any graduate candidate can apply.
- Must have 1+ years of experience in social media escalations management.
- Prior experience in handling chat or email support teams is required.
About Paytm:
Paytm is India's leading financial services company providing full-stack payments and financial solutions. Founded by Vijay Shekhar Sharma, the company aims to bring half a billion Indians into the mainstream economy.
What You Will Do as Associate – Social CST
- Customer Query Resolution: Handle concerns and complaints raised by customers on a day-to-day basis via chat or call.
- Campaign Management: Oversee day-to-day management of campaigns and ensure brand consistency.
- Social Media Supervision: Supervise all aspects of social media interaction to ensure a positive customer service experience.
- Timeline and Target Execution: Develop and implement timelines to achieve daily tasks within the defined TAT.
Skills Required:
Support & Escalations. Experience in handling chat and email support along with social media escalations management.
Soft Skills. Strong problem-solving, multi-tasking, and self-motivation abilities.
What the Listing Does Not Mention
- No salary or package is mentioned.
- No last date to apply is specified.
How to Apply: Paytm
- Review the job details and requirements carefully.
- Click on the official apply link to open the application page on Lever.
- Fill in your details and submit your application.
Do not miss this opportunity to work with Paytm. Apply using the official link below.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Any Graduate. See the eligibility section above for details.
Who can apply for this job?
Any graduate with 1+ years of experience in social media escalations management can apply.
Where is the job location?
The job location is Noida, Uttar Pradesh.
What is the job type?
It is a full-time employment opportunity.
Stay safe: Paytm does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Paytm careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Paytm through the official process.
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