Join As Associate / Sr. Associate At Sutherland | Apply Now
Job Overview:
| Company | Sutherland |
|---|---|
| Job Role | Associate / Sr. Associate |
| Job ID | REF44789N |
| Work Location | Bengaluru – India |
| Work Mode | On-site |
| Job Type | Full-time |
| Experience | Freshers / 2025 Passouts |
| Qualification | Any Graduate (2025 Passout) |
| Batch | 2025 |
| Salary | Not disclosed |
| Careers Page | www.jobs.sutherlandglobal.com |
Skills: Customer Support English Communication Analytical Skills Typing Skills Chat Support Email Support
Start your career with Sutherland as an Associate in Bengaluru!
Sutherland is hiring 2025 passout graduates for the Associate / Sr. Associate role in Bengaluru. This full-time, on-site position involves handling customer support and delivering outstanding experiences.
Who Can Apply?
- Any full-time UG or PG graduate from Arts, Science, Commerce, Engineering, Pharma, MBA, or MCA streams.
- Must be a 2025 passout student.
- Possess excellent verbal and written English language skills.
- Have good analytical and typing skills.
- Flexible to work in shifts, including night shifts.
- Must reside within a radius of 25 Km of the office location.
About Sutherland:
Sutherland is a global leader in digital transformation, combining human expertise with artificial intelligence to deliver exceptional business outcomes. They work with iconic brands worldwide to provide market-leading technology and business process excellence.
What You Will Do as Associate / Sr. Associate
- Customer Support: Deliver outstanding customer experience via calls, email, chat, or social media by resolving issues and answering inquiries in a timely manner.
- Metric Achievement: Attain monthly goals of customer satisfaction, productivity, contact center statistics, and contractual SLAs.
- Compliance & Training: Adhere to non-disclosure agreements, data security policies, complete mandated e-courses, and attend coaching sessions.
- Schedule Adherence: Maintain 100% schedule adherence with zero absenteeism to contribute positively to reducing program shrinkage.
Skills Required:
Communication. Excellent verbal and written English language skills for interacting with customers across voice, email, and chat.
Core Skills. Good analytical and typing skills to efficiently process customer requests and inquiries.
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up on your verbal and written English communication skills for customer interaction assessments.
- Practice your typing speed and analytical problem-solving abilities.
- Be prepared to discuss your flexibility with rotational shifts, including night shifts.
- Review basic customer service principles and issue resolution techniques.
What the Listing Does Not Mention
- No salary or compensation package is mentioned in the job description.
- No last date to apply is specified.
- No total number of vacancies is stated.
How to Apply: Sutherland
- Click on the official apply link provided below to open the job application page.
- Review the job description and eligibility criteria carefully.
- Register or log in to the application portal and submit your details to apply.
Do not pay any money for job opportunities; Sutherland never requests fees or favors.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Any Graduate (2025 Passout). See the eligibility section above for details.
Can freshers apply?
Yes, 2025 passout graduates are eligible to apply.
What is the job location?
The job location is Bengaluru, India.
What is the work mode?
This is an on-site job requiring candidates to work from the office and live within a 25 km radius.
Are shift duties required?
Yes, candidates must be flexible to work in shifts including nights.
Stay safe: Sutherland does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Sutherland careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Sutherland through the official process.
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