Join As Complaint Handling Specialist At Philips | Apply Now
Job Overview:
| Company | Philips |
|---|---|
| Job Role | Complaint Handling Specialist |
| Job ID | 589410 |
| Work Location | Pune |
| Work Mode | Hybrid |
| Job Type | Full time |
| Experience | 5+ years |
| Qualification | Bachelor's in Engineering |
| Salary | Not disclosed |
| Careers Page | www.philips.co.in |
Skills: Post-Market Surveillance Quality Management Systems Data Analysis Technical Documentation Complaint Management Continuous Improvement

Start your career with Philips as a Complaint Handling Specialist in Pune
Philips is hiring a Complaint Handling Specialist for its Pune office. Engineering graduates with experience in the medtech industry are encouraged to apply.
Who Can Apply?
- Must have 5+ years of medtech industry experience.
- Must hold a Bachelor's degree in any Engineering discipline.
- Comfortable working under direct supervision and following established processes.
- Able to work in-person at least 3 days per week in an office-based hybrid setup.
About Philips:
Philips is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum. They are committed to making the world healthier and more sustainable through innovation.
What You Will Do as Complaint Handling Specialist
- Complaint Management: Provide support and coordination in managing complaints by facilitating communication, analyzing processes, and escalating issues.
- Documentation: Log all complaints comprehensively into the complaint management system and maintain accurate service records.
- Cross-Functional Collaboration: Collaborate with internal stakeholders and external vendors to gather information and provide constructive feedback for product enhancements.
- Compliance & Surveillance: Ensure compliance with regulatory standards and apply a basic knowledge of requirements for post-market surveillance operations.
Skills Required:
Quality & Regulatory. Familiarity with Quality Management Systems, regulatory requirements, vigilance reporting, and CAPA methodologies.
Analysis & Documentation. Ability to handle technical documentation, recordkeeping, data analysis, and quality specifications.
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up on your knowledge of Quality Management Systems (QMS) and post-market surveillance mechanisms.
- Familiarize yourself with technical documentation, data analysis, and regulatory requirements in the medtech industry.
- Prepare to discuss your experience in complaint management, recordkeeping, and continuous improvement methodologies.
What the Listing Does Not Mention
- No specific salary amount or range is mentioned in the listing.
- No application end date or last date to apply is provided.
- No exact total number of vacancies is stated.
How to Apply: Philips
- Click the official apply link provided on this page.
- Review the job description and requirements on the Philips careers portal.
- Submit your application along with your updated resume and necessary details.
Check out the official link to submit your application before it closes.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Bachelor's in Engineering. See the eligibility section above for details.
Where is the job located?
The job location is Pune.
What is the work mode?
It is an office-based hybrid role requiring in-person presence at least 3 days per week.
Is experience required?
Yes, 5+ years of medtech industry experience is required.
Stay safe: Philips does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Philips careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Philips through the official process.
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