Join As CST – Executive/Associate – Paytm Travel At Paytm | Apply Now
Job Overview:
| Company | Paytm |
|---|---|
| Job Role | CST – Executive/Associate – Paytm Travel |
| Work Location | Bengaluru, Karnataka |
| Work Mode | Office |
| Job Type | Full-Time |
| Experience | Freshers / Experienced |
| Qualification | Aviation / Flights Experience |
| Salary | Not disclosed |
| Careers Page | paytm.com |
Skills: GDS Amadeus Galileo Ticketing Customer Service CRM
Start your career with Paytm Travel as a Customer Service Executive in Bengaluru!
Paytm is hiring freshers and experienced candidates for a full-time Customer Service role in its Travel team based in Bengaluru. Join India's leading digital payments and financial services company to deliver exceptional customer support.
Who Can Apply?
- Freshers and experienced candidates can apply.
- Candidates preferred from the flights or aviation industry.
- Applicants must have strong expertise with GDS tools like Amadeus and Galileo.
- Candidates should have an understanding of ticketing, refunds, cancellation, reissue, and PNR checks.
About Paytm:
Paytm is India's leading mobile payments and financial services distribution company. As the pioneer of the mobile QR payments revolution, Paytm builds technologies to help small businesses and aims to bring half a billion Indians into the mainstream economy.
What You Will Do as CST – Executive/Associate – Paytm Travel
- Customer Service: Ensure exceptional customer service across phone, email, chat, and social media while handling escalated inquiries.
- Issue Resolution: Collaborate with product, engineering, growth, and finance departments to resolve customer issues and improve the platform.
- Process Improvement: Implement process improvements and best practices to enhance team productivity and customer satisfaction.
Skills Required:
Technical Tools. Proficiency in CRM software and GDS tools like Amadeus and Galileo for managing flight bookings.
Domain Knowledge. Understanding of flight ticketing, refunds, cancellations, reissues, and PNR checks.
Why Paytm?
A collaborative output-driven program that brings cohesiveness across businesses through technology, offering cross-sell opportunities and peer feedback.
How to Prepare
Our tips, based only on what the listing asks for:
- Brush up your knowledge on GDS tools such as Amadeus and Galileo.
- Understand standard flight ticketing, refund, cancellation, and PNR checking processes.
- Prepare examples of how you handle customer queries and escalated issues effectively.
What the Listing Does Not Mention
- No specific salary package or CTC amount is mentioned.
- No last date to apply is specified in the job listing.
- No exact number of total vacancies is stated.
How to Apply: Paytm
- Open the official Paytm jobs link provided below.
- Review the job description and requirements thoroughly.
- Click on the apply button and submit your application online.
Apply now to build a rewarding career with Paytm Travel and be part of India's largest digital ecosystem.
Important Links:
| Events | Links |
|---|---|
| Apply Now | Click Here |
| Official Careers Page | Click Here |
Frequently Asked Questions:
What qualification is required?
Required qualification: Aviation / Flights Experience. See the eligibility section above for details.
Can freshers apply for this job?
Yes, the experience level is open to freshers and experienced candidates.
Where is the job location?
The job is located in Bengaluru, Karnataka.
What is the job type?
It is a full-time employment position.
What skills are required?
Candidates need experience with GDS tools like Amadeus and Galileo, along with ticketing and customer service knowledge.
Stay safe: Paytm does not charge any fee to apply or to give an interview. If anyone asks you for money for a job, a referral or an offer letter, it is a scam.
Source: the official Paytm careers listing for this role.
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Disclaimer: This job post is for information only. All applications and questions should go to Paytm through the official process.
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